Help with your account, subscription, or the app.
Email us: support@flowmorajiujitsu.com
We reply within 2 business days. Include the email address on your account and, for a bug, what you tapped just before it happened.
Premium stays active until the end of the period you've already paid for.
App Store and Google Play purchases are refunded by Apple or Google under their policies — request one at reportaproblem.apple.com or through Google Play's order history. For web subscriptions, email us.
In the app, open Settings and tap Restore purchases. Make sure you're signed in to the same Flowmora account and the same Apple or Google account you subscribed with. If that doesn't fix it, email us.
On the sign-in screen tap Forgot password? and follow the emailed link. Check your junk folder if it doesn't arrive in a few minutes.
Allow microphone and speech recognition access for Flowmora in your device settings, then try again. You can always type instead.
Flowmora's coaching is general training information, not medical advice or a substitute for your instructor. Train under qualified supervision and tap early. See our Terms of Service.
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